Reduce No-Shows with Personal Reminders
Send personalized appointment reminders, follow-up instructions, and wellness check-ins — each message from your practice's real phone number.
The Problem
Sound familiar? These are the challenges you face every day.
No-shows cost you money
Missed appointments cost healthcare practices an average of $200 per slot. Automated robocalls don't cut through anymore.
Phone reminders are time-consuming
Having your front desk call every patient for tomorrow's appointments takes hours of valuable staff time.
Automated systems feel cold
Generic "Your appointment is tomorrow" messages from shortcodes get ignored. Patients respond to personal communication.
Patients don't check portals
Patient portals are great for records but terrible for time-sensitive reminders. People check texts, not portals.
How Quick Send Helps
Purpose-built features that solve your exact problems.
Text from your practice number
Messages come from a real phone number patients recognize. "Hi Sarah, this is Dr. Lee's office" gets read immediately.
Personalize with patient names
Address each patient by name and include their specific appointment details. Personalized reminders reduce no-shows significantly.
Time AutoText
Automatically insert appointment times into messages. "Your appointment is at [Time] tomorrow" — no manual editing for each patient.
Automated day-before reminders
Set up reminders via iOS Shortcuts to send the day before appointments automatically. Zero staff time required.
Follow-up care messages
Send post-visit instructions, medication reminders, and wellness check-ins to patients after their appointments.
Confirmation collection
Ask patients to confirm by replying to the text. Replies come back privately, making it easy to track who's confirmed.
Example Messages
Copy these templates or customize your own — Quick Send personalizes each one automatically.
"Hi [FirstName], this is a reminder from Dr. Lee's office — your appointment is tomorrow at [Time]. Please arrive 10 minutes early. Reply C to confirm."
"Hi [FirstName], thanks for coming in today. Remember to take your medication with food and call us if you have any questions. Take care!"
"Hey [FirstName], it's been 6 months since your last visit. Time for your routine check-up! Call us or reply to schedule."
"Hi [FirstName], we just had a cancellation and have an opening this Thursday at 2 PM. Would you like to move your appointment up? Reply YES to grab it."
Frequently Asked Questions
Is Quick Send HIPAA compliant?
Quick Send sends messages via your iPhone's native iMessage/SMS. As long as you avoid including Protected Health Information (PHI) in texts — which is standard practice — it's suitable for appointment reminders and general communication.
How much does Quick Send reduce no-shows?
Practices using personal text reminders typically see 25-40% fewer no-shows compared to automated phone calls. The personal touch and high text open rates make the difference.
Can my front desk staff use this?
Absolutely. Any staff member with an iPhone can use Quick Send. Import the appointment list, send personalized reminders, and free up hours of phone time.
Can I include appointment times automatically?
Yes. Quick Send's Time AutoText feature inserts time details into messages automatically. Or use Google Sheets import and then include specific appointment times for each patient.
Try Quick Send Today
15 free messages. No coding. Just download and send.